**** Migration

I am absolutely disgusted by Vodacom. I have a cellphone contract with them and was contacted by them in December and told that they are going to migrate me to another plan with more data at no additional cost because their pricing structures have changed. They migrated me and lo and behold my monthly payment has increased. This is *****. I was told repeatedly by the call centre agent that I will not be paying extra when I asked about it. They claim that their phone calls are recorded. So where is the recording of this phone call? Because this is plain pathetic. I was further told that I would receive the document detailing everything after the phone call has ended. I did not receive the document. I was contacted again by them the following day to confirm some of my details. I then asked the agent about why I had not received the document. I was told I must check my spam. The document was not there. All of a sudden after they have already concluded the migration now I conveniently receive the invoice saying that I have been migrated and I will be paying more. This is *****. I will not be upgrading my contract with Vodacom. Once this contract has run its course I am done with them.