Migration: Disregard for customer

<p>I app;**** to have my contract migrated to Pay as you go.</p> <p>The instruction from vodacom was that I should turn my phone off at midnight on the 31st, and when I turn it on on the 1st, it would have migrated.</p> <p>This morning I see I have got 'No Service'.</p> <p>I call Vodacom and they unsympathetically say the migration has been processsed.</p> <p>Nevermind the DATA I purchased last night to use today???<br />The lady was disgusting at customer service and her only consolation to me was to go into a Vodacom store..</p> <p>I DO NOT HAVE TIME TO LEAVE WORK AND SIT IN YOUR STORE!</p> <p>I need to consider who to take a contract out with going forward, I am just so let down by the level of service and professionalism!!<br /><br /></p>