1 reviews | Active since Dec 2017
Migration and upgrade done and charged for handset instalment 2 months before new contract started
I did a migration and upgrade in October, the new contract only took effect on 1 November 2017 but I was charged for the handset instalmet from September 2017. When I did the migration and upgrade I was told there is only a R100 handset instalment but now it is R500 per month. I have sent numerous emails to Vodacom but no resolve has been given.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team