migration

I've taken out a new contract 2 weeks ago and since 31/03 my phone cant make any phone calls.<br> i've contacted vodacom yesterday and they said that they will speed up the migration process. <br> i still can't make phone calls. Brandon phoned this morning @8:58 and said that they will reset the sim from their side and he'll phone back in an hour. still waiting. did restart the phone. switched networks as he said. nothing. <br> how can it work one day and the following day it doesnt?<br> also need to convert airtime to data. they said i should call *111# then option 5 and 5. those options aren't correct. No-one from the call centre that i've been speaking to so far could be of help