TK
Theo K

1 reviews | Active since Jun 2016

13 Jun 2016, 01:56

Migration

<p>VodaCom is full of ****, excuse my language but I feel I have to say what is on my mind. They have so much much red tape you would swear the term was from them. I have been trying to migrate my line from Smart S package to a top up package for 3 months without any luck, I have been told that they cannot assist me because my lines have been moved over to 3D system, I then went to another VodaCom shop and I was informed that it's the beginning of the month and they are unable to assist me, today I am at a VodaCom shop again and I am been told they are unable to assist me. I don't think i want to deal with VodaCom again.</p>

0
Replies (1)
Vodacom
Vodacom's reply13 Jun 2016, 05:56
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,