Migrate to......downgrade
<p>Got a call from a vodacom consultant explaining a better option for me.....made sense.....so I gave the go ahead.... turns out that I will be saving after all cause I now have no airtime and data! Thanks allot vodacom! Makes me rethink about my 15 year loyalty with you....</p> <p> </p> <p>Called in to resolve was told that there's a glitch with migrations.....all 500000 of them needs to be done......wait for it.....manually..... and thus should be resolved after a week.</p> <p> </p> <p>Really Vodacom.....</p> <p> </p> <p>Response?</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
