1 reviews | Active since Dec 2016

02 Dec 2016, 14:45

Migrate to......downgrade

<p>Got a call from a vodacom consultant explaining a better option for me.....made sense.....so I gave the go ahead.... turns out that I will be saving after all cause I now have no airtime and data! Thanks allot vodacom! Makes me rethink about my 15 year loyalty with you....</p> <p> </p> <p>Called in to resolve was told that there's a glitch with migrations.....all 500000 of them needs to be done......wait for it.....manually..... and thus should be resolved after a week.</p> <p> </p> <p>Really Vodacom.....</p> <p> </p> <p>Response?</p>

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Replies (1)
Vodacom
Vodacom's reply02 Dec 2016, 15:33
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

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Regards,
Vodacom Consumer Website Team

Best regards,