Mifi router admin locked

<p>My father has a MyGig contract with vodacom, and it has been admin locked without his permission. He has contacted them on many occasions to get it removed, but with no luck. It has been locked in April 2017 and still has not been removed in july.</p> <p> </p> <p>The number in question is ********** 239. I am reporting this on Hello peter on his behalf. Please contact him on ********** 095 to assist him. We have contacted vodacom to unlock it, requested a refund for the months of it being locked as it was not requested by him.</p> <p> </p> <p>I do not see how a router can just get locked without permission, and now he is not able to use it.</p> <p>Please assist ASAP as this is getting out of hand.</p>