Middelburg mall vodacom dishonest to customer

Item: Vodacom
Rating: 1
Author: Charmaine M

Middleburg mall vodacom very dishonest...I went and upgraded my contract at vodacom for s23 but somehow ur employee added things that I didn't not agreed to Sim card only contract...I was surprised when I got my invoice....

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Replies (1)

Vodacom's replyOfficial

12 Feb 2024, 06:26

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom's reply12 Feb 2024, 06:26

Official