BD
Brigitte D

1 reviews | Active since Mar 2018

29 Feb 2024, 19:47

Micky Mouse Company- Vodacom

I got a call from a third party affiliated with Vodacom, Mr Moonsamy who asked if I would like to change my contract option to be capped at a certain amount as it was just billing uncapped ,and that it would cost R750p/m for my two phones. Thank goodness the calls are recorded because Vodacom as Vodacom now tells me i must pay R386.51 x2 and R112 vat which comes to R885.34 and NOT R750 per month. I got Reference numbers but no response. *** and RCO491596.

Guys be careful.

Brigitte Daniels

0
Replies (1)
Vodacom
Vodacom's reply01 Mar 2024, 08:00
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team