BD
Brigitte D
1 reviews | Active since Mar 2018
29 Feb 2024, 19:47
Micky Mouse Company- Vodacom
I got a call from a third party affiliated with Vodacom, Mr Moonsamy who asked if I would like to change my contract option to be capped at a certain amount as it was just billing uncapped ,and that it would cost R750p/m for my two phones. Thank goodness the calls are recorded because Vodacom as Vodacom now tells me i must pay R386.51 x2 and R112 vat which comes to R885.34 and NOT R750 per month. I got Reference numbers but no response. *** and RCO491596.
Guys be careful.
Brigitte Daniels
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Replies (1)Vodacom's replyOfficial
01 Mar 2024, 08:00 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply01 Mar 2024, 08:00
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
