1 reviews | Active since Sept 2013
Metrofiber and Vodacom bad for business
I am back here and if Vodacom hasn't knowledge my complaints on here it's just sad...
So let's go Into repert mode for the 100th Time and wish for light at the end of this,
App**** for new fiber and ps5 add on 24th Feb To date only route has been delivered on 12 March after numerous escalations to a beyond terrible call center service who seems like robots...
Fast forward if Vodacom can check my daily escalations it's been a long road with Metro fiber only getting to install on Friday 13 to only find out the ONT box needs to be replaced.
Vodacom call center can't help so I call Metrofiber directly and they are just as useless now I do understand humans can be replaced by AI as it seems the same with no resolution....
Still waiting for a Metrofiber maintenance team to call me since Saturday morning...
I manage to get my fiber installed and that was because I resolved it myself
My PS5 add in order nobody has any trace off *** the Vodacom call center is the most pathetic I have come across in my life **** sakes!!
I manage to get my fiber installed and that was because I resolved it myself
My PS5 add in order nobody has any trace off *** the Vodacom call center is the most pathetic I have come across in my life **** sakes!!