1 reviews | Active since Dec 2013
Messed Up Repair
<p>I submitted my iPhone 6 Plus for repair in last week of December 2016. Phone's touch system was not working intermittently. In mid-January Vodacom gave me quotation of around ZAR 3.7K which was accepted and paid to Vodacom Repair but when I received the phone issue was not fixed.</p> <p>I resubmitted the phone, till today my phone is not fixed and Vodacom Repair Center in Port Elizabeth didn't bother to update on repair status though I have called few times to get some status update but nothing has moved yet.</p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
On 22 Februray I recieved the update that someone will call me but nothing has happened yet. Extremly disappointing with Vodacom repairs it took more than 3 months problem is still persisting and no one is attending my issue.
On 22 Februray I recieved the update that someone will call me but nothing has happened yet. Extremly disappointing with Vodacom repairs it took more than 3 months problem is still persisting and no one is attending my issue.