SM
SESHNI M

1 reviews | Active since Mar 2012

22 Jun 2017, 15:52

MESSED UP MY ACCOUNT AGAIN!!

<p>I tried to apply for a new line for a laptop deal with incredible connection but my application was declined due to VODACOM messing up my account again!!! Reference number ********** 9. I have an existing account with VODACOM so how can my application be declined!!! This better be sorted out urgently or I will be reporting this on Wendy Knowler and the National consumer board!</p> <p>Do not call me.. email me!</p> <p>Read properly before corresponding as I will not be repeating myself!!!</p>

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Replies (1)
Vodacom
Vodacom's reply23 Jun 2017, 07:16
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team