MESSED UP BILLING

Hello, I am extremely upset with Vodacom. On Thursday 15 November I did up upgrade on line and received my new handset the very next day. Seemed to be hassle free and so efficient. How wrong I was. When I look on line on the Vodacom4me website, I have been billed 3 time for November (so far).. When I called the Vodacom customer care, I spoke to 3 different people and no-one can help me. Now I get an sms to say congratulations on your new Vodacom contract. I did NOT take out a new contract, I do not want a new contract, all I did was to upgrade. No one can help me sort out this mess. I cannot afford to get billed in triple for a simple upgrade. I am coming onto social media and Hello Peter out of sheer frustration and desperation in the hope of resolving this matter. I have been with Vodacom since 1998 and really don’t expect this level of inefficiency.