Messed up account

<p>Dear vodacom, Once again i will stop all payments to you. Please see the history below. Currently i am still paying for a canceled upgrade and phone i never received. This has been going on for months now and still not sorted our.</p> <p> </p> <p>Once again I will remind you that I will make no payments to Vodacom until you rectify my account to its original state.</p> <p> </p> <p>1. While you moved over to some new online system I tried to do an upgrade. You messed up my upgrade and a week later after my upgrade was not completed I cancelled the upgrade and made alternative arrangements.</p> <p>2. As per the online operator she confirmed the application was terminated.</p> <p>3. Only to find that Vodacom went ahead with the upgrade and even invoiced me for a handset I never received.</p> <p>4. I complained on Hellopeter and I received a mail from Vodacom that everything was sorted out and a credit note was issued.</p> <p>5. Currently I am still on the u choose 200 upgrade package. This was cancelled and you need to rectify my account back to its previous state.</p> <p> </p> <p>Is that so difficult to understand. You messed me around and I cancelled the upgrade.</p> <p> </p> <p>Once again you will receive no payment until this is sorted out. I don’t even have any services anymore. Cannot even see who is calling me.</p>