Messed up Account

On the 26 November 2015 I received a sms that my migration to flexi 200 is approved and will take effect on the 01 December 2015. I phoned customer care and the lady told me that it might be send wrongfully she logged a complain . When I received my December I saw that I was billed for flexi200 and not my usual top up 140 I contacted the customer care and told i did not approved the migration and I do not want to go to flexi200 and they they put me back you choose top up 140. Since Vodacom messed up my account I must pay a 24 month handset fee of R236.48. Since may I did not pay for a Handset fee why after Vodacom messed up my account now I must pay this amount <br> <br> Complain 2<br> I upgrade to mymeg5 now I must pay a 3g laptop fee. I did not get a laptop I got a tablet.<br>