1 reviews | Active since Jan 2011
Messed up a delivery!
<p>I was contacted by Vodacom on a special for R199 on 5G anytime and 5G night time. Awesom signed up for the deal on week of 12 June. on 19 Juen i was to expect delivery. RAm *****ed up the address.. they said Vodacom gave it tothem incorrectly. We went back and forth for over a week! And only i called, Vodacom or RAM never bothered to call me. Eventually a lady from vodacom called me 26 Juen and apologied and said she will perosnally sort out and deliver on Tuesday - NOTING HAPPENed. i called RAM Yesterday and they said Vodacom colelcted package and I called vodacom today and so adsurbed they ahve to cancel the order which takes between 1-14 days! and the the guys i spoke to Thembinkosi had the nerve to tell me to call sales to reorder! seriosuly thisis how you wor**** I must call back to reorder casue you *****ed up!! My reference number is 1- ********** ********** 6...maybe someone can look in to the pathetic system that has to cancel this order and takes 14 days! so all in all i woudl have wait 1 month!! i really would like this deal but Vodacom is makign it impossible !</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
alomost 24hours later and no one has contacted me! Thanks guys for the awesome service!!!!
alomost 24hours later and no one has contacted me! Thanks guys for the awesome service!!!!
You guys are so incompetant it is not funny! Yet again you have the delivery address incorrect!!! the RAM guys are working from your instructions..adn you gave them the wrong adresss....
really fed up!
You guys are so incompetant it is not funny! Yet again you have the delivery address incorrect!!! the RAM guys are working from your instructions..adn you gave them the wrong adresss....
really fed up!
Vodacom well done on *****ing up the delivery yet again! Yet aagin you guys gave RAM the wrong address and wrong cellnumber. its liek you copy paste the preivous error and disregarded everything form my first complaint!!! they sending to the same wrong address and the same wrong cellphone. what the hell is wrong with you people - this is bloddy frustrating!
I am in SANDTON Rivonia - NOT freaken DAINWOLF of whereever that is! and same issues....
get your act together - cancel my dam order as i hav ehad it!
COntact Rm with this tracking number and maybe you can get something right - how hard is it to deliver this!!!!!Ref:K ********** .
Vodacom well done on *****ing up the delivery yet again! Yet aagin you guys gave RAM the wrong address and wrong cellnumber. its liek you copy paste the preivous error and disregarded everything form my first complaint!!! they sending to the same wrong address and the same wrong cellphone. what the hell is wrong with you people - this is bloddy frustrating!
I am in SANDTON Rivonia - NOT freaken DAINWOLF of whereever that is! and same issues....
get your act together - cancel my dam order as i hav ehad it!
COntact Rm with this tracking number and maybe you can get something right - how hard is it to deliver this!!!!!Ref:K ********** .
