Messed call center and service so annoyed if i could terminate i would

I called then in the 14th of June to arrange for a payment on my account so my lines can be activated and i was told to pay amount just below R2000 and ill have to pay for June and july, of which i did now when i call to have my line reinstated my calls get hung up and if not hangup they want an additional amount where else they have it in record that i need to pay not more than R200. ****tiest service provider i have ever came across. Will not be taking their service anymore