Messed around for days!

<p>I am completely annoyed with the mess around I have had from Vodacom since the 13th of April.</p> <p>I bought 1Gb of Data on the 4th of April. I knew that Vodacom had the "Double Your Data" promotion running if you purchase via the Vodacom portal app on your phone so I bought it via this route. No data doubled so I figured the promotion had lapsed. On the 13th of April I received an sms from Vodacom to say the promotion would only end on the 14th. So I immediately followed up with them to find out what had happened to my extra Gig. They said it had been logged and it would be sorted out within 72 hours. It being Easter weekend I was entirely patient.... Until yesterday when I followed up again and spend even more precious time on the phone and I was promised someone would come back to me. Nothing... I phoned again today and spent another 15 minutes on the phone only to be told that there was an 8 day gap in the promotion and I purchased the data in that gap so I am not entitled to the additional Gig.... Well that's great guys, but could you not have told me on the 13th so I could have purchased Data then instead of waiting 8 days only to miss out entirely!!!</p> <p> </p> <p>A colossal waste of my time spent on the phone to sort out this simple issue without any positive feedback. And such a shocking customer service experience! What happened Vodacom? I have some pretty sour feelings after this experience and imagine I will be looking for another service provider come next year when my contract expires.... A very different picture to the days when I recommended Vodacom to anyone.</p>