messed around by vodacom online

on the 6th of august i phoned and app**** for a contract online and i was told to submit paper work to Sameera Chetty which i duly did.On the 7th she asked for the documents again which i sent through.on the 8th she didnt want a certified copy of my id as she wanted a normal copy.On the 10th, 11th and 12th i follow up for feedback with no answers,she rep**** on the 13th saying i must phone in and speak to Amelia, so i phoned in and spoke to amelia and amelia never had a clue as to what was going on , but she will get sameers to call me in 5 minutes.of course i never received the phone call back and i again had to phone in the next day, to which sameera told me she handed it off to an agent who will call me.I then spoke to christopher who said he is waiting for feedback.Keep in mind this has taken more than a week now.Only to get told later in the day its declined.

I think for being messed around so much, vodacom could do something and get this approved for me the contract in question is only a top up contract of 250.00 per month