NL
Nasreen Leach-Joubert

1 reviews | Active since Aug 2017

02 May 2018, 19:59

Mess up a make up like voda

Imwas promised 2G a month for 12 months for the mess up you made. And this month would be the first of that. Where is my data bundle ? Warda was supposed to send me an email confirming, that never reached me either.

0
Replies (2)
Vodacom
Vodacom's reply02 May 2018, 21:09
Official

Dear Customer

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply03 May 2018, 09:57
Official

Dear Customer,

As per our telephonic interaction the matter has been resolved.

Regards,

Wardah