JM
Jacob M
1 reviews | Active since May 2021
10 Nov 2024, 20:48
****mers will remain ****mers
Worst ever, they play with people's mind, gamble with our money. Why when i recharge, my money be deducted and i bewn swnd message that i owe another, THAT, i dont know of. Last two weeks, one of their consultants called me after i send my query to Hellopeter, he tried to convince me that i maybe had took airtime advance, i told him i didn't, he promised to pay back, today when i recharge, they took the whole airtime and Still tells me i owe
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Replies (1)Vodacom's replyOfficial
11 Nov 2024, 07:43 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply11 Nov 2024, 07:43
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Best regards,
