JM
Jacob M

1 reviews | Active since May 2021

10 Nov 2024, 20:48

****mers will remain ****mers

Worst ever, they play with people's mind, gamble with our money. Why when i recharge, my money be deducted and i bewn swnd message that i owe another, THAT, i dont know of. Last two weeks, one of their consultants called me after i send my query to Hellopeter, he tried to convince me that i maybe had took airtime advance, i told him i didn't, he promised to pay back, today when i recharge, they took the whole airtime and Still tells me i owe

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Replies (1)
Vodacom
Vodacom's reply11 Nov 2024, 07:43
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via WhatsApp to request your personal details.  Regards,  Vodacom Consumer Website Team 

Best regards,