****mers service

Good Day Vodacom,

I am hereby to log a complaint with regard to the vodacom contract I signed for 24months which on the system reflected that my contract would be ending on 21 Nov 2024 however today I received statement this month that I will be still paying for the contract.. I want to make it clear that I sighed the contract of 24 months and I didn't request month to month contract with you.

Whatever you have done it's ***** and nobody sent me email that I will be continuing paying month to month. Vodacom please cancel my contact with immediately effect. I want to tell you I will never join your bad service.

Last week I went to Vodacom mall of africa where I signed the contract I told them that why they renew my contract without my consent and I was told that I should phone termination/retention service which I did call them..Till today I never received any email with regard to termination.

I also sent email on the 2nd of December requesting vodacom to cancel my contract and no response till today. Vodacom is **** and greedy as they only want to debit our money even though we not willing to use their services.

Please acknowledge that my contract is canceled and I don't need someone to convince me that I need to apply for new services..i don't need your services anymore thank you..

I used all service providers and my contract was ended ,canceled in period without any intervention. Vodacom is ridiculous why should I request cancelation while I signed contract of 24 months..

Please send me email that my contract is terminates to prepaid

Account number: I***-2 Contract contact no:*** Contact Number:***

Kind regards, Hanisani Nkuna