cC
cynthia C
1 reviews | Active since Mar 2009
11 Sept 2023, 21:57
****mers of note!
Every interaction with Vodacom is like dealing with the Nigerian mafia. Without fail, they process some aspect of our contracts which was not agreed to or authorised by me. I have probably had to call them EVERY single month this year because there are unauthorised changes or charges on my account. I am SICK TO DEATH of this nonsense. Its actually UNBELIEVABLE... And woe betide they call you to offer some improvement or better deal... it is just an opportunity for them to **** you. Absolutely disgraceful.
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Replies (1)Vodacom's replyOfficial
12 Sept 2023, 07:55Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply12 Sept 2023, 07:55
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
