****mers in the name of the biggest network

Item: Vodacom
Rating: 1
Author: Mpho P

Vodacom is ****ming me, I recently changed my account with them and they added a comprehensive cover I don’t know for what?!

I called them and they said it was a mistake on their side and they will remove it but this is the third month and it still appears on my bill.

Helpful (0)

Replies (2)

Mpho P's updateReviewer Update

01 Sept 2023, 23:10

They added a cellphone comprehensive insurance and I don’t even have a cellphone under this subscription😥😓😫

Mpho P's update01 Sept 2023, 23:10

Reviewer Update

They added a cellphone comprehensive insurance and I don’t even have a cellphone under this subscription😥😓😫

Vodacom's replyOfficial

02 Sept 2023, 13:07

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply02 Sept 2023, 13:07

Official