TT
Tammy T

1 reviews | Active since Mar 2013

24 Jul 2024, 12:46

****mers!!!!!

Honestly I'm I the only one that is constantly being ****med by Vodacom of my airtime I have lost over R70. I'm constantly subscribed to product I have no knowledge off. I get messages popping up on my screen any time and I mean anytime stating Yes or Cancel, your phone could be locked and it will pop up without unlocking the phone a touch will be subscribing. If I see it I cancel, I have even called VODACOM requesting termination of such adverti*****ts on my phone and my Sim not to be subscribed to any content they advertise I'm not interested.

I noticed that my airtime is disappearing and thought maybe I was not aware of my usage I could have used it. Reloaded and now it's gone cause apparently

"Vodacom: You are currently subscribed to amazing Digital content services. To manage your subscription visit https://bit.ly/AddtoBill where you can easily remove or add new exciting services or dial *135*997#."

Went to my Vodacom app to track this subscription, it does not appear.

Do you honestly not get tired of taking from me? Im actually emotional exhausted I'm broken. I have had this number for over 15 years but at this point you can keep it.

0
Replies (1)
Vodacom
Vodacom's reply24 Jul 2024, 14:02
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team