AW
Ashley W

1 reviews | Active since Jul 2017

16 Sept 2023, 10:32

****mers

19 july 2023 i took a wifi router and contract with vodacom it was on special R339 per month. It is a debt order, end of july 2023 they wanted to deduct R628.00 which was insane overcharging, i call them they said they will fix it and come back to me, they never did. Monthend of August 2023 they did not deduct anything. Recently i recieved an email notifying me that i owe Vodacom R1239.20 and they will take a legal action against me. On the 19 September 2023 i will be turning exactly 2months will vodacom, according to my calculations i only owe them R678.00, at this point i am willing to pay what i owe and terminate the contract, they're just willing to ruin my credit score. I am very disappointed.

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Replies (1)
Vodacom
Vodacom's reply16 Sept 2023, 10:38
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team