****mers

I have used vodacom all my life and was never on contract ever.... All of a sudden they suspended my sim card, and they are saying I owe them R4987, how? First they put me on Flexi 55 without my consent, and when I call they are telling me about being on contract with Blue Label Connect, I don't even know who that is. They can't provide proof of this contract and can't reach this blue what what, I've been using this sim card for a long time now, and they somehow can't see my records other than the fact that I'm owing them, where?