MS
Mbali S
1 reviews | Active since Jan 2024
02 Jan 2025, 17:59
****mers
I had a contract with vodacom for the past 4 years never experienced any problem when they added an amount of 600 onto my bill i called to enquire i was told that i subscribed to a certain content that charges that 600 i asked them to cancel it they said its canceled today they deducted1700 from my account nd they statements shows that for this month they will deduct 1600 again i called to find out they are still telling me that i subscribed n they cant cancel it nd under my number there are no subscription that are showing they are just ****ming me ****** *****
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Replies (1)Vodacom's replyOfficial
03 Jan 2025, 08:14 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 Jan 2025, 08:14
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
