MS
Mbali S

1 reviews | Active since Jan 2024

02 Jan 2025, 17:59

****mers

I had a contract with vodacom for the past 4 years never experienced any problem when they added an amount of 600 onto my bill i called to enquire i was told that i subscribed to a certain content that charges that 600 i asked them to cancel it they said its canceled today they deducted1700 from my account nd they statements shows that for this month they will deduct 1600 again i called to find out they are still telling me that i subscribed n they cant cancel it nd under my number there are no subscription that are showing they are just ****ming me ****** *****

0
Replies (1)
Vodacom
Vodacom's reply03 Jan 2025, 08:14
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team