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Fortunate S

1 reviews | Active since Mar 2025

16 Nov 2025, 08:05

****mers

I paid up my account in 2019/09/28 and now the put me under arrears the said i owe them R514 and account it’s been cancelled and closed in 2019

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Replies (3)
Vodacom
Vodacom's reply16 Nov 2025, 10:50
Official
 Dear Customer, Thank you for bringing your complaint to our attention. Please be advised that a consultant will be in touch with you shortly to assist with your query. ⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information. Kind regards, 
Vodacom Consumer Website Team 
FS
Fortunate S's update16 Nov 2025, 14:12
Reviewer Update
This company ALLIANCE CALL CENTRE SERVICES said to me Vodacom handed the account to them which is I paid it up already the telling me that they collection with balance of R579.66
Vodacom
Vodacom's reply17 Nov 2025, 08:01
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team