****MERS

Here i am a merely a month later trying to get assistance from vodacom with my subscription and the consultant who assisted turns out to be a ghost employee cause she is taking calls but is clearly avoiding mine. I spoke to Nobuntu Mdletshe on the 16/10/2023 and we spoke about adding some discount she wanted to give me of 250 minutes for R25 where as my full package would then be R173,99 including the handset and R75 airtime im getting, without the 250 minute i would be paying R148,99 . The only thing i was supposed to do is call her on the 1st of november 2023 to load the minutes. Did i not get the run around? Calls were being hung up on me and Nobuntu is nowhere to be found when its time to deliver. Vodacom this is the last straw now and im getting tired of this run around. Either u get someone to fix this mess asap cause i know for certain that i wont pay the R229 again or the R173,99 for something im not getting. Since she sent me all the confirmation of this on email i really do hope you'll deliver because this is some cheap servise you guys are giving clients. Since the 250 minute were supposed to be loaded but nothing happened cancel those 250 min from my package and ad per telephonic conversation i will be pay for the handset and R75 airtime R148,99. This is draining and frustrating, i should be focussed on my work and studies but nooooo Vodacom couldn't wait to score this one again. Well done but im not going to pay R173,99 come debit prder date. Is this what your brand stands for? If so this is repulsing