****mers

They called me after my review, still cannot explain to me how my bill got to R2800. Went to the store they said I owe R1800, paid R1000 and called them. They are now telling me they cannot give me a bill breakdown as the account has been sold over which is wired because 2 days prior the lady I spoke to have a breakdown however could tell me how much I was charged for the router and installation separately. And why was I charged for a router in the first place because I still have the router and I can have it returned if need be. The first one said I need to clear the bill then my account will be cancelled, the last one said it’s already cancelled. Called HP as they said and they told me I owe R2200 now this is a third amount. No one is giving the same amount. Vodacom employees lack training and my issue is still not resolved. Emailed them for a complaints no response it’s been a week now, next thing I’m getting an email from them saying my ticket has been closed, HP is saying I have set up a payment plan of R1000 for the 13th of this month and I have not agreed to any of that, I think those ones are just trying to act like the payment I made on the 12th was because of the agreement I supposedly made with them on the 13th which is not true. All of you are just a bunch of ****mers