CC
CHARMAINE C

1 reviews | Active since Jul 2021

26 Jun 2023, 07:52

****mers

please people be on the lookout for vodacom online consultants they not their to assist you but to **** you in a deal you dont need . im struggling since 18 6 2023 to get assistance and as soon as one assist you then the other vulture *****s and adds so he can get the deal. You ask for quotes you never get it but they quick to read the terms and conditions but the quotations never reach you. They always have the one or the other story. There is never a manager that come back to you its only the vultures. ive been a client with vodacom for 7 years and this is how they treat a client be on the alert please i have experienced it and is still waiting answers on what is happening on my profile. dont do anything wiyhout a quotation. they are their to rob us not to help us

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Replies (1)
Vodacom
Vodacom's reply26 Jun 2023, 07:55
Official
 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team