1 reviews | Active since Mar 2009
Menu options and dropped calls
When is vodacom going to fix their menu options for example if u choose missing airtime they tell u how to check your airtime not speak to a consultant to resolve the issue which is stupid.
Also in the last month I've had calls dropped most days and all vodacom does is give u a few vc to vc only calls for 10 mins to use by the next day, you know that vc isn't the only network in this country right?
Really poor gesture to make up for the network being unable to handle the call load.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Kavesh
Trust that you well.
Kindly be advised i have tried making contact with you telephonically and i have sent an email to you as well.
Kind Regards
HS
Dear Kavesh
Trust that you well.
Kindly be advised i have tried making contact with you telephonically and i have sent an email to you as well.
Kind Regards
HS
Dear Kavesh
Trust that you well.
As per our telephone conversation, kindly be advised that the issue has been resolved.
Kind Regards,
HS
Dear Kavesh
Trust that you well.
As per our telephone conversation, kindly be advised that the issue has been resolved.
Kind Regards,
HS