Menlyn Vodacom - shocking service

Went to Vodacom in Menlyn Mall a week ago to apply for transfer of ownership on my contract. After waiting there for an hour and a half with staff regularly walking in and out, making jokes, sitting in the back etc without helping customers we finally got assisted by someone that was obviously not in the mood to help anyone!

The staff member took my papers and did the process, but told me I would have to wait and that he will phone me when everything is complete! After multiple frustrating phone calls, I went to another branch only to be told that the process was never even started!

SHOCKING SERVICE! Run to someone else!!