Menlyn Repairs **** + Home router ****

2 Things that make me hate Vodacom right now, after being a loyal customer for decade.

1. So last year mid year i took my phone Huawei P smart 2021 for repairs at Menlyn Vodacom to change the LCD as it was broken. So within a week my fone was returned fine. I didn't realize that they actually messed up with my mic, because i always connect to the bluetooth in the car or use headsets but whenever i don't, i had to put my fone on loudspeaker so that i can be audible. When i took my fone to repairs my mic was working fine but when my fone for returned it was not working. Unfortunately at that time i could not return my fone because i was travelling due to work, but then i complained about it and i was told it was probably an honest mistake. Tell me now why am i paying an access of R600 to fix the mic now because of the stupid and probably some trainee who messed up my fone, this is a **** and i am sure if this was done intentionally so that they can milk me more money which i work so hard for it.

2. Last year January i took a home router with the same **** Vodacom, at first i was so skeptical about taking the offer as it was too good to be true for me, let me tell you should they offer you a home router run for your life. So the router works perfectly during the day but come 6pm until 10pm the router is not working. I have reported the matter so many times with the consultant they will tell me they will do a synchronization then it will only works for 2 -3 days then go back to the same problem. So the last time i spoke with one of the technician and he told me it is due to network traffic in that area (Mamelodi Tsakane) at that time hence there's no internet, why didn't they be transparent with me from day they offer me the router so that i could stick to my Telkom which never gave me any problem. So last December i decided to take the router with me at home in Polokwane in the rural place called Ga Mashashane during festive, and the router again during the day was working perfectly fine and faster but come to 6pm again the router stops working, that is when i believe i was **** to because i was at home during festive which means most people were at home since most companies were on recess at that but didn't have the network traffic issue during the day but from 6pm it was an issue. Vodacom consultant lies lies lies, they do not care about the customers after you have signed their contract. Now i am stuck with this stupid router that does not work every time i come back from work, that time i had never missed any payment.

JUST SO YOU KNOW YALL F%KER$ i hate you right now and i think after all my contract i moving back to my Mtn, it's pity i just upgraded and i have to finish the term.