LM
Lerato M
1 reviews | Active since Oct 2021
28 Feb 2023, 09:46
MELUSI FROM VODACOM LIFE
Hi.
Firstly one of your agents by the name of Melusi calls my mothers number, my mother did not understand very well and asked me to help her and communicate with the agent. Your petty sales person decided to make it an issue and tells me why is she changing who she is talking to, I must give her the phone etc. His name Is MELUSI FROM VODACOM LIFE. mind you I work the same job so there was no customer etiquette app**** there and can this be escalated.
I highly doubt I'd buy any product from you.
Helpful (0)
Replies (3)0
Replies (3)Vodacom's replyOfficial
28 Feb 2023, 09:58 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply28 Feb 2023, 09:58
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
LM
Lerato M's updateReviewer Update
28 Feb 2023, 15:04I'm still waiting for your call
LM
Lerato M's update28 Feb 2023, 15:04
Reviewer Update
I'm still waiting for your call
Vodacom's replyOfficial
01 Mar 2023, 06:40 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply01 Mar 2023, 06:40
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
