AG
Annemarie G

1 reviews | Active since Jun 2016

11 Jul 2017, 09:06

Meg Your Day trickery

<p>It seems as if the Meg Your Day promotion is just a trick to get you to use more of your data. On Monday I activate it to get free Facebook access. I check my data before I went onto Facebook. After a few minutes on Facebook I checked it again. My normal data was almost 4MB less, but the Facebook data was still 1GB. I will not fall for your trick again.</p>

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Replies (2)
Vodacom
Vodacom's reply11 Jul 2017, 09:23
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply11 Jul 2017, 10:36
Official

Dear Customer,

Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any possible improvement areas in our organisation.

As per discussion, query has now been Resolved