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wandile M

1 reviews | Active since Sept 2015

09 Jul 2017, 02:05

Meg your day is sham especially mid night regardless of using vodacom app

<p>I opted in for Meg you lr day and it debits my own data no different to when they give me 50% airtime with my prepaid purchase but I have my airtime debited before the free airtime is depleted. I hope the consumer council takes this up also the adverti*****t regulator. Vodacom is sham and lie all the time.</p> <p> </p>

0
Replies (2)
Vodacom
Vodacom's reply09 Jul 2017, 06:25
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply11 Jul 2017, 17:11
Official

Dear Wandile,

Thank you for your patience.

Feedback has been sent to you via email.

Regards,

UW