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1 reviews | Active since Jan 2013

18 Sept 2017, 08:33

MEG YOUR DAY BUNDLES A **** TO ***** YOUR DATA

So I got a message to say I qualify for a Free 1Gig Meg your day bundle which I accepted. Waited until I received the message to say it's now active. Loaded a separate 250MB bundle for myself because I knew I had run out. Checked my balance, 250Mb- then FOLLOWED THE LINK in the SMS to view videos. Checked my balance- 190Mb. Tried again, watched a short clip FROM THE URL sent to me by Vodacom. Balance 183Mb. And this is just the last straw. In the past 3 months my data usage has QUADRUPLED. From maybe 2GB to now almost 8GB a month! Vodacom *****S data and it has been PROVEN. I've had enough now. I get ****** daily by our government, I'm not going to stand for it from Vodacom as well.

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Replies (1)
Vodacom
Vodacom's reply18 Sept 2017, 08:55
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team