1 reviews | Active since Dec 2016

09 Jul 2017, 17:58

Meg your day

<p>So Vodacom has this new promotion called meg your day. Where they calm to give you data to use depending on the day of the weak. As today is Sunday you get free 1gb data to use on Utube. There I was excited and opted for that and got an sms to say I have web. I the started watching video and I had checked the data that I had before. Something just told me to check my balance and boom my data has been chowed. Tried to call the customer service to asked and on the 111 number you don't get an option to be transferred to an operator. This meg your day isnonsense because it another way for Vodacom to make money. Already their data is expensive and now they lie to us about free data. I want my data replaced </p>

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Replies (3)
Vodacom
Vodacom's reply10 Jul 2017, 07:23
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply10 Jul 2017, 17:08
Official

Good Day

Kindly note that feedback has been emailed to you.

Regards

Dc

's update11 Jul 2017, 17:15
Reviewer Update

I am happy with the prompt assistance