SK
Sandra K

1 reviews | Active since Mar 2011

08 Mar 2026, 14:30

****meds

People be careful, lately Vodacom is nothing but the ****. What happened did not only happen once but several times. I bought 20 minutes voice and tried to call a person who is also Vodacom and they did not pick up. Waited for like 30 minutes and tried to call again and units vanished I could not call meaning I lost the minutes I never used. They started with the please call me guy and now it's customers, this is unacceptable even it's how you are making more money as a **** first think of a customers who may be in a desperate situation

0
Replies (3)
SK
Sandra K's update08 Mar 2026, 14:36
Reviewer Update
I lokex at other reviews and it confirmed I am not insane, it's not only me. I think that is how they make money because they take your money but the airtime or units are taken back to the pull to be sold again, this is unacceptable for such a big company
SK
Sandra K's update08 Mar 2026, 14:38
Reviewer Update
And please do not give me a call to ask silly question get your house in order
Vodacom
Vodacom's reply09 Mar 2026, 07:48
Official
Dear Customer,
Thank you for making us aware of your complaint.Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.Vodacom will not contact you via Whatsapp to request your personal details
Regards,Vodacom Consumer Website Team