TS
Tintswalo S
1 reviews | Active since Feb 2018
02 Nov 2020, 21:57
Mediocre service, gross disregard of clients' wishes
Why is Vodacom still debuting my account 2 months after I cancelled their mediocre contract. What kind to **** show is Vodacom running? Please refund my R588, I made it clear that I want out. Honour my wishes and return my hard-earned cash.
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Replies (2)
Vodacom's replyOfficial
03 Nov 2020, 07:12Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply03 Nov 2020, 07:12
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
TS
Tintswalo S's updateReviewer Update
08 Dec 2020, 12:54But why is Vodacom still debiting my account? Now I regret ever doing business with Vodacom. Giving Vodacom my banking details was a huge mistake.
TS
Tintswalo S's update08 Dec 2020, 12:54
Reviewer Update
But why is Vodacom still debiting my account? Now I regret ever doing business with Vodacom. Giving Vodacom my banking details was a huge mistake.