Mediocre Service

Vodacom Red Premium and Cellphone insurance client , Experia z1 from December 2013.<br> Screen cracked, cell booked in with all documents at Vodacom agent in Grahamstown (Videotronics) 22/07/2015 Job no.***6<br> Persistent qoutation texts for R2862.68, eventually 11/08/2015 told insurance documents lost and Videotronics to resend to PE.<br> 13/08/15\Claim denied."14/08/15\""Phone in quality assessment\"" on enquiry"