DH
Dylan H

1 reviews | Active since Jun 2014

20 Jul 2015, 13:15

Media will be approached

Please see my previous complaints.<br> Person who called me told me I was going to be compensated and that he would send through his details to me. I did not receive anything.<br> <br> Cell number in question was not still not activated as told until I had to phone Vodacom head office. I have over paid and I have not received the correct MB allocation as per this month pro rata.<br> <br> The manager of Vodacom Norwood was exceptionally rude to me on the phone and spoke to me with a raised tempered voice. I will not tolerate this.<br> <br> I would like to speak to the owner of this Vodacom Shop ASAP to discuss and make him aware of what has happened.<br> <br> I have had enough of complaining about Vodacom and more so the Vodacom shop in Norwood.<br> <br> I am in the process of preparing emails to send to the media regarding the way I have been treated and will follow up with them accordingly.<br> <br> When I am satisfied that I am receiving compensation in the sense that Vodacom AND Vodacom Norwood is making a loss I will retract my statements to the media.<br> <br> I trust you find the above to be fair and accurate and I expect to be dealt with accordingly and respectfully. I have never raised my voice at an employee of Vodacom.

0
Replies (1)
Vodacom
Vodacom's reply21 Jul 2015, 10:20
Official
Hello DylHirsh123,

Thank you for making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards

Consumer Website Team

Best regards,