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Nomsa N
1 reviews | Active since Jan 2019
11 Aug 2023, 23:32
****med into upgrading my contract.
I have a contract with vodacom a week ago I get a call from this lady who offered me a special ams advised that vodacom is their cost on data and airtime and offered to change my package I asked her several times that it was not an upgrade because I didn’t want to upgrade yet she said no. A week later I call Vodacom they tell me my number is upgraded, I ****med into upgrading. Wow is this what Vodacom has gone down to do just to keep the Customers.
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Replies (1)Vodacom's replyOfficial
12 Aug 2023, 11:13 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 Aug 2023, 11:13
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
