NN
Nomsa N

1 reviews | Active since Jan 2019

11 Aug 2023, 23:32

****med into upgrading my contract.

I have a contract with vodacom a week ago I get a call from this lady who offered me a special ams advised that vodacom is their cost on data and airtime and offered to change my package I asked her several times that it was not an upgrade because I didn’t want to upgrade yet she said no. A week later I call Vodacom they tell me my number is upgraded, I ****med into upgrading. Wow is this what Vodacom has gone down to do just to keep the Customers.

0
Replies (1)
Vodacom
Vodacom's reply12 Aug 2023, 11:13
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team