****med by Vodacom

Vodacom has failed to resolve a matter in which I was deceived by their employee. I was migrated to a new contract under a false statement that I was going to get a discount on my contracts. I have been paying R1888.00 per month and I was told that it would go down to R1555.00 per month if I migrated to a new contract. I got a surprise when my bill went up to over R2550 instead of the promised R1555.00. I was fooled and I have requested a recording of the call and the name of the responsible salesperson. I have still not received them. I have lost trust in Vodacom and I will soon be canceling all my contracts with them because of their dishonest practices.