****med by Vodacom consultant

Hello Peter hope you are well.

I am writing to formally raise a serious concern. I was ****med by a Vodacom consultant who upgraded my contract without my knowledge or approval, even though it was due for an upgrade. In addition, she provided false information regarding the data allocation, stating that I would receive 100GB, only for me to later discover that the contract only includes 40GB.

This situation is unacceptable, and I feel misled and taken advantage of. I am requesting that this upgrade be reversed immediately and that my contract be restored to its previous terms.

Furthermore, I would like to take this matter further and pursue action against the consultant for misconduct.

Please treat this matter with urgency and advise on the next steps.