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Faizal N
1 reviews | Active since Feb 2016
09 Dec 2025, 16:09
****med by Vodacom call centre with no recourse
I was called in august and asked if I was interested in a promotion for a tablet for an extra 20 rands a month for the next 2 years I repeatedly asked if it would affect my current contract and i was told no 1 sept and my contract went from airtime and data to data only I called them they investigated and said my.claim was valid but there was nothing they could.do I now have extra data im not.using I have to buy airtime and i called back but they just ignore me
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Replies (7)0
Replies (7)
Vodacom's replyOfficial
10 Dec 2025, 07:31 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply10 Dec 2025, 07:31
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Faizal N's updateReviewer Update
11 Dec 2025, 05:36Still waiting for assistance with this issue . Can you be any slower . How do you contract call centres and allow them to lie so u can profit and do nothing.
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Faizal N's update11 Dec 2025, 05:36
Reviewer Update
Still waiting for assistance with this issue . Can you be any slower . How do you contract call centres and allow them to lie so u can profit and do nothing.
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Faizal N's updateReviewer Update
21 Dec 2025, 15:03How ****py can you be as a business . Absolutely useless only promises and nothing done . ****mers
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Faizal N's update21 Dec 2025, 15:03
Reviewer Update
How ****py can you be as a business . Absolutely useless only promises and nothing done . ****mers
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Faizal N's updateReviewer Update
21 Dec 2025, 15:04Don’t ever buy a product from a vodacom call centre - they lie to make the sale and Vodacom will not do anything about it
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Faizal N's update21 Dec 2025, 15:04
Reviewer Update
Don’t ever buy a product from a vodacom call centre - they lie to make the sale and Vodacom will not do anything about it
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Faizal N's updateReviewer Update
22 Dec 2025, 18:29Still nothing from this useless bunch
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Faizal N's update22 Dec 2025, 18:29
Reviewer Update
Still nothing from this useless bunch
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Faizal N's updateReviewer Update
23 Dec 2025, 15:1572 hr turnaround - from 9th December . Each department tells me another department is busy with this issue .useless
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Faizal N's update23 Dec 2025, 15:15
Reviewer Update
72 hr turnaround - from 9th December . Each department tells me another department is busy with this issue .useless
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Faizal N's updateReviewer Update
30 Dec 2025, 10:27Thank you
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Faizal N's update30 Dec 2025, 10:27
Reviewer Update
Thank you