CM
Claudia M

1 reviews | Active since Jul 2024

27 Jul 2024, 09:54

****med by Vodacom

Vodacom called to say they want to reduce my three contracts installment with R150 each. After the agreement, I received an sms informing me that I renewed my contract and deductions will be R2426. 60. Before this call from them, I paid R1461. 28 for my contract. They made me renew my contract without my knowledge. I will appreciate if I can get help with this and Vodacom need to refund all the money they deducted without my permission. CLAUDIA.

0
Replies (1)
Vodacom
Vodacom's reply29 Jul 2024, 08:22
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team