****med by Vodacom

I bought more than 21 GB of anytime data and more than 21GB of night owl data but the night owl data is not working at all, even at night. I'm being ****med by Vodacom. I mean, what's the use of buying night owl data if you can't use it. And worst of all, the data is gonna expire soon. When I contact customer care I find Tobi, the useless robot. He keeps on saying that he will get a human agent to contact me but no one has ever contacted me, I'm still waiting for the call and it's been a few days. Why doesn't vodacom have the option to talk to a consultant on their customer care support menu, are they doing it deliberately so that we have no where to get help and lay our complaints? I mean, I live in Atteridgeville and there is no vodacom shop near me, which means that on top of the money that I spent on buying data I still have to spend petrol money to find a vodacom shop. This is total BS, unacceptable. And to think that I've been with vodacom since I bought my first phone back in year 2000. Mxm, I'm so disappointed.Vodacom has just lost their most loyal customer.